PRIVACY POLICY

Effective Date: February 7, 2025
Domain: https://boilerplus.space
Company: Boiler Sale
Email: info@boilerplus.space

This Privacy Policy explains how Boiler Sale (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or use our website https://boilerplus.space (the “Website”) and our services related to boiler repair, maintenance, installation, and diagnostics.


1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Details about your boiler or service request

1.2. Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data
  • Pages visited and time spent on the site

1.3. Cookies

We use cookies and similar technologies to improve user experience, analyze traffic, and operate the website.
You may disable cookies in your browser settings.


2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Process service requests
  • Communicate with you regarding your inquiry
  • Send confirmations, updates, and support messages
  • Improve Website performance and user experience
  • Comply with legal requirements

We do not sell personal data to third parties.


3. Legal Basis (GDPR Compliance)

If you are located in the EU, we process personal data based on:

  • Your consent
  • Performance of a contract
  • Legitimate interest (service improvement, communication)
  • Legal obligations

4. Sharing Your Information

We may share data only with:

  • Licensed technicians working on your service order
  • Third-party service providers (hosting, analytics, CRM)
  • Authorities when required by law

We ensure all partners comply with data protection laws.


5. Data Retention

We store personal information only as long as necessary for:

  • Providing services
  • Legal and accounting purposes

6. Security Measures

We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no method of data transmission is 100% secure.


7. Your Rights (GDPR)

You may request:

  • Access to your data
  • Correction or deletion
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To request any of these rights, contact: info@boilerplus.space


8. Third-Party Links

Our Website may contain external links. We are not responsible for third-party privacy practices.


9. Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted at:
https://boilerplus.space/privacy-policy


10. Contact Information

If you have questions about this Privacy Policy, contact us:
📩 info@boilerplus.space
🌐 https://boilerplus.space

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